Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at River Place Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at River Place Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


When you are in a state of crisis, it is crucial to get professional care as quickly as possible. At River Place Behavioral Health, whave a streamlined admissions process that is fast and efficient, ensuring that our patients can access our services with minimal delay. 

Our Admissions Process

At River Place Behavioral Health, we recognize how intimidating it can be to seek professional help for a mental health concern. Taking those first steps is often challenging, but it can also be lifechanging. 

Finding the optimal services for your needs can be an overwhelming process. When you contact our intake department, you will speak with a team member who is not only knowledgeable, but also compassionate. We genuinely care, and we make your comfort a priority from our very first conversation. 

During your initial call, you will complete an assessment that will allow our team to determine whether our services can help you achieve the most beneficial outcome. If we believe that our inpatient programming is a good fit, we will arrange for you to come to our hospital to complete a more thorough assessment. 

A registered nurse or master’slevel social worker or therapist conducts these on-site assessments. During this process, our team gains a more in-depth understanding of your presenting concerns, the challenges you are facing, and your recovery goals. 

After completing an on-site assessment, team member will contact one of our physicians to get admission confirmation. If we determine that you do not require inpatient care, we will provide appropriate referrals for outpatient services. 

Admissions Criteria

We make all admissions decisions at River Place Behavioral Health on a case-by-case basis. That said, there are some general criteria you must meet to be eligible to receive inpatient services. 

  • Patient must be an adolescent age 12-17 or an adult age 18 or older. 
  • Patient must have a primary diagnosis of a mental health disorder that requires acute stabilization. 
  • Patient must be able to participate in group therapy sessions. 

We also provide care for patients who are struggling with a substance use disorder that co-occurs with a mental health concern. 

Because the key to getting proper care centers on receiving support that is tailored to meet your needs, our staff will discuss our programming options with you before you enter inpatient treatment so that you can make the best decisions for your health. 

The Next Steps

To start your recovery journey, all you have to do is pick up the phone and call us. Our intake department is available 24 hours a day, seven days a week to answer any questions you may have or to help you begin the admissions process. 

We strive to make your transition to our care as easy and seamless as possible. Our caring and compassionate staff can contact your insurance provider to confirm your coverage and verify your benefits. If necessary, we can also request authorization to get records of previous treatment so that we have the fullest picture of your behavioral health needs. 

To learn more, or to start the admissions process, please contact us today. 

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