Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at River Place Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at River Place Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Community Health Needs Assessment

Ochsner Health System has provided the residents of Southeast Louisiana with high-quality, affordable healthcare for more than 70 years.

We are a local, not-for-profit partner and are driven by our mission to ensure we meet the healthcare needs of the region for years to come. We have a community board and we are community-focused. It is a multi-specialty, academic, not-for-profit integrated healthcare delivery system with eight hospitals and more than 37 neighborhood health centers throughout Southeast Louisiana providing health care close to home.

The Ochsner mission, We Serve, Heal, Lead, Educate, and Innovate, intentionally begins with service. Service to patients, families, employees, and the community is at the heart of all activities. Six “Imperatives” guide our work: Quality, People, Loyalty, Academics, Stability, and Community.

Since its founding, Ochsner has been dedicated to community service. The size and capability of Ochsner Health System translates into an ability—and responsibility—to affect the future of the region. In recent years, a concerted effort has been made to plan strategically for how Ochsner can best use the institution’s resources of time, expertise, and funds to affect positive change and build a healthier region. Senior Leadership has identified four principles guiding community outreach at Ochsner:

  • Participate or lead in those areas where our presence matters. Our contribution to success must be necessary and evident.
  • Concentrate on those areas which play to our strengths, so we are more likely to succeed in our efforts.
  • Focus on the correction of root causes of problems rather than on the symptoms of those problems.
  • When possible, partner with others, so we can both succeed for the benefit of the community. Many of the major problems which confront us are beyond the ability of only one organization to solve.

Community Health Needs Assessments

This project represents an important initiative to identify and explore the ever changing healthcare landscape. It fulfills the requirements of a new federal statute established within the Patient Protection and Affordable Care Act (PPACA) requiring that nonprofit hospitals conduct CHNA’s every three years. The CHNA process undertaken by Ochsner’s Hospitals, with project management and consultation by Tripp Umbach, included extensive input from persons who represent the broad interests of the communities served by the hospital facilities, including those with special knowledge of public health issues. Tripp Umbach worked closely with senior leadership from each of the hospitals to accomplish the assessment.

Please direct any comments on these documents to

View the Community Health Needs Assessment

For more information about the outreach services Ochsner provides to the community please visit the Community Outreach page.

Our Joint Commission accreditation shows our focus on quality care.

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